Frequent Asked Questions
Orders & Delivery ⇄ :
When will my order arrive?
- Most orders leave our facility within 48 hours. We work with global suppliers to deliver fast without compromising quality — no excuses.
Returns & Guarantees ↺ :
What if I’m not satisfied?
- You have 30 days to return your purchase. Our process is designed to be swift and uncomplicated, because respect for your time is part of our standard.
Product Details & Care ⇎ :
How do I maintain my product?
- Each item comes with care guidelines tailored to its materials by their fabricants. Proper maintenance ensures longevity — and we sell products to be worth keeping.
Product Fit & Style ◊ :
How do I know it fits my setup?
- Every product includes detailed specs. If it doesn’t feel made for you, we make the exchange just as easy.
Support & Extras ↴ :
How do I contact your team?
- We’re available 9:00 AM to 9 PM EST, every day. You’ll speak to someone who actually knows the products — not a script.